Here at Futureworks NY we’ve been awarded the coveted Matrix quality standard for information advice and guidance services – hurrah!
It’s been give to us by Growth Company on behalf of the Department of Education, in recognition of the quality of work we all do.
Michelle said: “We are delighted with the news! The conditions of the accreditation are rigorous, and we had to submit evidence, sample records, attend Zoom meetings and send in lots of other documentation as part of the assessment process.”
Sarah said: “We worked very hard to set up Futureworks NY, which we founded in 2012 and this accreditation is testament to all the hard work that is carried out by the whole team.”
The report states: “Throughout the ‘client/learner journey’, there is a range of opportunities and ‘touch points’ for interaction and dialogue with clients/learners, from the first point of contact and initial assessment and continuously for the duration of their programme of support.
“Over a sustained period of year, Futureworks has worked successfully towards the achievement of a range of measurable targets and outcomes across contracts and programmes of support … they achieved in excess of 50% into employment, education or training … Futureworks is a totally person centred organisation where staff are fully focused on supporting clients/learners towards achieving their goals, positive outcomes and aspirations.”
The assessors our strengths included its overall purpose, its strong links with its prime and other networking partners and all staff consistently supported individuals in a non-judgemental manner.
Well done team!