Learner Stories

When I started, I was very anxious and did not get on with people or do well with anxiety. Amber has done amazing, working above and beyond for me. She has helped me come out of my shell. The things she has helped me with include getting my entry level maths and English. Helping get my daughter into Nursery. Helping me go to the Doctors and doing talk therapy at Crosslane. Helping me get into Scarborough Tec to study level 2 mental health awareness. Helping with getting a new house when my landlord was selling the home I was in. Always there for help and support when I was up and down with stress. My one to one with Amber was so helpful, she did not mind my daughter being there. She has made me feel better in myself and my life. I would not have got this far without her.


Futureworks is an ideal place for young people to find structure and confidential support outside of the family.


I would recommend Futureworks to others as I love it here, I feel so welcome and I can talk about anything with anyone.


One of our recent learner stories is that of Sam, who joined us for our Feel Good Friday sessions. His brother was already attending Futureworks NY and Sam’s story is one of both determination and talent. Sam has autism, Attention Deficit Hyperactivity Disorder and Oppositional Defiant Disorder, so joining the team here at Futureworks NY was a difficult step for him. By attending our Feel Good Fridays, Sam’s confidence steadily grew and he was able to work with the leaders and other members of the group. Sam then successfully progressed to joining our Futureworks Support Service. He worked through his Functional Skills gaining Level 2 English, Level 1 Maths and Sam also learned Employability and Career Planning Skills. 

A Futureworks NY Casestudy

We love to tell you about our learner stories, all of which are totally unique and always inspirational.

We would like to tell you about Ben, is now 18 and was referred to us by his mum, who had about us through Facebook and through marketing on local radio.

Ben was spending a lot of time alone and suffered from anxiety, so he found it difficult to leave the house. The anxiety was the result of bullying at school.

It was tricky getting Ben to visit us here at Futureworks NY however, he managed to come and see us and stay for a week, during which he came out of his shell with the help of the workshop supervisor, who has a daft sense of humour and a very supportive nature.

Eventually, while Ben was on his Futureworks programme, a vacancy came up as our workshop supervisor, and Ben had the confidence to apply for the position. He had an interview with a third party and he succeeded in gaining the apprenticeship. Ben is a natural in the workshop environment, is willing to try  new things and is a huge asset to the team.

Ben now helps learners with their work and his skill set is expanding rapidly.  We are continuing to support Ben within Community Works. 

Ben said: “When I first started Futureworks for the 12-week course, I was nervous and lacking confidence, with spending my time at home, rather than out and doing something progressive. The first course I had with Michael and the 4 other learners, I was stressed and anxious about the whole thing, second guessing myself as to whether I shouldn’t just stay at home. However, as the course went on, I found myself opening up, becoming more confident and making friends with those within the workshop as well. As the course went on, I found myself looking forward to the three days I would go to Futureworks, where I met with other people and continued my skills within what was being taught.

“The next big thing that came was me being told by Michael and Sarah of the position of workshop that was occurring at Futureworks. Like the start of the course, I was nervous and anxious about it, but thanks to those I became friends with at Futureworks and the confidence I gained, I took the gamble and applied for it. From that, I started to do work experience with Community Works where I became more involved with helping the other learners of the course, as well as learn new information and skills that I now use. At the end of the 2-week work experience, I became the Workshop Apprentice, working alongside Michael.

“Futureworks, for myself and the other learners who completed the course alongside me, has changed my life for the better, going from anxious and confidence-lacking person who stayed in bed for most of the day to who I am now, with going to Futureworks four days a week, with going to the Construction Skill’s Village for the fifth day, and helping out new learners who were in a similar position to myself at the start.”


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